Pinewood Lodge Policies

 

Cancellation Policy

30 December 2023 - 2 January 2024

This is a non-refundable booking and full payment will be taken on reservation. Cancellation is at the discretion of the management and dependent upon the likelihood of reselling the room/bed. 

All other dates outside 30 December 2023 - 2 January 2024

In most cases bookings can be cancelled 48 hours prior to arrival without incurring any charge. Bookings cancelled within this period are subject to a charge for the first night's accommodation. This is at the discretion of the management and dependent upon the likelihood of reselling the room/bed. 

New Year's Policy

Guests booking stays at Pinewood Lodge between 30 December 2023 and 2 January 2024, must be 20 years of age or over.

Pet Policy

Pets are permitted to stay with guests of Pinewood Lodge, if staying in a fully self-contained unit. Please review our Pet Policy prior to booking. 

Noise Curfew

We have a strict noise curfew of 9pm where we ask all guests to keep noise to a minimum. After this time, night security will enforce this policy.