Pinewood Lodge Policies
30 December 2023 - 2 January 2024
This is a non-refundable booking and full payment will be taken on reservation. Cancellation is at the discretion of the management and dependent upon the likelihood of reselling the room/bed.
All other dates outside 30 December 2023 - 2 January 2024
In most cases bookings can be cancelled 48 hours prior to arrival without incurring any charge. Bookings cancelled within this period are subject to a charge for the first night's accommodation. This is at the discretion of the management and dependent upon the likelihood of reselling the room/bed.
Payments & Charges
Guests will be charged a pre-payment of the total price of the reservation in the two days before arrival. If the payment declines or the card details are invalid, guests will be notified immediately so they can provide alternative card details within 24 hours. If no updated card details are provided 24 hours before arrival, the reservation will be cancelled.
New Year's Policy
Guests booking stays at Pinewood Lodge between 30 December 2023 and 2 January 2024, must be 20 years of age or over.
Pets are permitted to stay with guests of Pinewood Lodge, if staying in a fully self-contained unit. Please review our Pet Policy prior to booking.
We have a strict noise curfew of 9pm where we ask all guests to keep noise to a minimum. After this time, night security will enforce this policy.